What's New

See the latest Trusted Library digests, grouped by the week they were added.

What's New

See the latest Trusted Library digests, grouped by the week they were added.

26 September 2022

This week's additions focus on marketing, strategy, and leadership, with new digests from Lenny's Podcast Product Career Growth, TK Kader, and Neil Patel. Highlights include Users act on emotion and defaults, not stated preferences or goals. A 20% close rate is normal — you need more pipeline, not better win rates.

Showing 34 digests for 26 September 2022.

Iteration & feedback loops

Podcast

Applying behavioral science to improve product design and conversion

Lenny's Podcast Product Career Growth October 2, 2022


Iteration & feedback loops 10
Conversion rate optimisation 7
  • Users act on emotion and defaults, not stated preferences or goals.
  • The 3B framework: nail the specific behavior before fixing barriers.
  • Immediate motivators — streaks, norms, deadlines — outperform long-term benefits.

Business models

YouTube

How to revamp your B2B SaaS go-to-market plan for more traction

TK Kader October 2, 2022


Business models 8
Funnels 7
Product-market fit 5
  • A 20% close rate is normal — you need more pipeline, not better win rates.
  • Broken GTM almost always traces to ICP or messaging, not activity volume.
  • Once you know what's broken, ask who to fix it — not how.

Funnels

YouTube

Five digital marketing strategies that work for beginners

Neil Patel October 1, 2022


Funnels 9
  • Build an email list first — it turns strangers into repeat buyers
  • Upsells beat new customer acquisition for revenue growth
  • Podcasting is underpopulated: 2M podcasts for 330M+ Americans

Identity & self-belief

YouTube

Why working in-house first makes you a better freelance copywriter

Joanna Wiebe September 30, 2022


Identity & self-belief 8
Copywriting 6
  • Clients edit your Word doc but won't touch a Photoshop file.
  • In-house exposes you to 'just fluff it up' before clients do.
  • Peer communities can replicate in-house calibration for freelancers.

Automation & tools

YouTube

Automate client project setup from Airtable intake form to ClickUp

Layla at ProcessDriven September 30, 2022


Automation & tools 9
No-code & low-code 7
Processes & SOPs 6
  • Zapier bridges Airtable and ClickUp when no native integration exists.
  • A saved ClickUp template auto-populates every new client project list.
  • Test manually first, then replace the human step with automation.

Customer discovery

Podcast

Customer-led growth: how to find and fix your biggest conversion leaks

Lenny's Podcast Product Career Growth September 29, 2022


Customer discovery 9
Conversion rate optimisation 8
Retention & loyalty 6
  • Better messaging alone doubled SparkToro's trial-to-paid conversion rate
  • Funnels ignore post-acquisition — where recurring revenue is actually won
  • Assign a measurable KPI to every customer journey milestone, not just acquisition

Founder interviews

Podcast

Danny Meyer on surviving Covid, inflation, and the next Shake Shack

Masters of Scale September 29, 2022


Founder interviews 10
Culture building 7
Vision & mission 6
  • Inflation did what minimum-wage policy couldn't: permanently raised hospitality wages
  • Suppliers voided contracts mid-term — unprecedented in 37 years of running restaurants
  • Why entrepreneurs with the right idea face a golden age right now

Hiring & recruitment

YouTube

Seven lessons from hiring a CEO smarter than you

Neil Patel September 29, 2022


Hiring & recruitment 9
Delegation 8
Vision & mission 5
  • Why hiring a smarter CEO beats staying in charge yourself
  • Talented but lazy executives will drag your whole company down
  • Culture fit matters more than every other box on the list

SEO

YouTube

Practical SEO for new business websites: keywords to content

Semrush September 29, 2022


SEO 9
Content marketing 8
  • Pick keywords by balancing volume, difficulty, and buyer relevance
  • Match content type to search intent: service pages vs. articles
  • Embedding YouTube video boosts rankings on both Google and YouTube

Identity & self-belief

YouTube

Mindset shifts and habits that build wealth and fulfillment

Silicon Valley Girl September 29, 2022


Identity & self-belief 9
Goal setting 8
Productivity & habits 7
  • One high-value client can outperform dozens of budget ones
  • Warren Buffett's 25-goal rule: focus only on your top five
  • Set targets beyond reach — you land further than playing small

Hiring & recruitment

Podcast

TinySeed Tales: how Cloud Forecast hired a senior engineer and planned its next stage

Startups For the Rest of Us September 29, 2022


Hiring & recruitment 8
Long-term planning 6
Content marketing 5
  • Hired a senior engineer in two weeks via warm intro and tight process
  • Bootstrappers must run experiments in series — funded rivals do seven things at once
  • At 30k MRR, too many options becomes the real bottleneck

Founder interviews

YouTube

How Phil Libin built Evernote to 400 million users

EO September 29, 2022


Founder interviews 10
Product-market fit 7
  • Building for yourself eliminates the hardest startup question: do people want this?
  • Background sync and in-image search were Evernote's two real differentiators
  • Neutrality kills products — strong point of view is what makes them excellent

Hiring & recruitment

YouTube

GWC: the three criteria for putting people in the right seat

EOS Worldwide September 29, 2022


Hiring & recruitment 9
Management 6
  • All three GWC criteria must be yes — one gap fails the test
  • Want it can't be bought; get it can't be trained into someone
  • Capacity gaps are fixable; get it and want it gaps are deal killers

Business operating systems

YouTube

People Analyzer: evaluating right people, right seats

EOS Worldwide September 29, 2022


Business operating systems 10
Management 6
  • All three GWC questions must be yes — no exceptions.
  • One poor fit below the bar becomes a cancer in the org.
  • Rate against core values with a simple plus, plus/minus, minus scale.

Management

YouTube

How to run a Level 10 weekly leadership meeting

EOS Worldwide September 29, 2022


Management 9
Processes & SOPs 6
  • One 90-minute weekly meeting replaces hours of wasted time.
  • Separate reporting from problem-solving to eliminate discussion drift.
  • Rate every meeting — minimum 8, or find out why.

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