24 April 2023
This week's additions focus on strategy, founder stories, and marketing, with new digests from Cameron Herold, Rob Walling, and Dr. Grace Lee. Highlights include Why the COO's real job is growing people, not doing things Start with a problem businesses pay for, not a product idea.
Showing 29 digests for 24 April 2023.
How COOs build trust, navigate conflict, and scale companies
Cameron Herold
April 30, 2023
Management
9
Delegation
6
Scaling infrastructure
5
Why the COO's real job is growing people, not doing things
Anticipatory humility: pre-authorise hard feedback before conflict arises
Scaling requires teaching systems to everyone, not just the CEO
Seven proven approaches to finding profitable B2B SaaS ideas
Rob Walling
April 30, 2023
Niche selection
9
Product-market fit
8
Market research
7
Start with a problem businesses pay for, not a product idea.
Existing hated incumbents are an open door — compete on UX and price.
Your last job's expense list is a map of validated, paying markets.
How to connect with your audience using Oprah's commencement speech
Dr. Grace Lee
April 30, 2023
Public speaking
9
Objection handling
6
Validate emotions before pitching any vision or solution
Name the unspoken thought — audience head-nodding builds instant trust
A repeatable six-step sequence turns resistance into buy-in
B2B SaaS go-to-market strategy: three principles to scale pipeline
TK Kader
April 30, 2023
Niche selection
9
Content marketing
8
Prospecting & outreach
7
Jumping to execution before strategy is why pipeline stalls.
Conversation dominance: surround your ICP across every channel they use.
Scattergun content fails; a weekly Broadway show compounds over time.
Resilience & grit
Podcast
Emotional regulation: the Stoic case for training over panic
The Daily Stoic
April 30, 2023
NASA trained panic out of astronauts through repetition, not willpower
Feeling an emotion is fine — conflating it with dealing with it is not
Logic defeats extreme emotions by forcing questions down to root causes
How to achieve hypergrowth in your business and career
Lenny's Podcast Product Career Growth
April 30, 2023
Business models
8
Growth hacking
8
Product-market fit
6
Atlassian grew by spending 2–3x rivals on R&D instead of sales.
Hiring your first salesperson too early is a costly product-gap cover-up.
Growth stalls when it stays a department goal, not a company strategy.
Founder interviews
YouTube
Personal brand is a small piece: building a real business
Neil Patel
April 29, 2023
Founder interviews
8
Hiring & recruitment
7
Long-term planning
5
Brand drives early growth but shrinks in importance as companies scale
Hiring proven operators beats building a personal brand from scratch
Gary Vee's real edge is operations and execution, not audience size
Resilience & grit
Podcast
How stoicism and discipline helped actor Alexander Ludwig get sober
The Daily Stoic
April 29, 2023
Resilience & grit
9
Productivity & habits
8
Identity & self-belief
6
Recovery is lifelong structure, not a destination—small daily practices prevent relapse
Discipline redirects destructive energy into creative growth and building better habits
Stoicism teaches you can't escape feelings by changing locations or circumstances
Business operating systems
YouTube
How All Around grew revenue 68% and headcount 58% using EOS
EOS Worldwide
April 28, 2023
Business operating systems
9
Case studies
6
Revenue up 68%, margins up 41% in four years
EOS replaced chaotic meetings with weekly accountability loops
Prioritising quarterly goals over three-year plans removed overwhelm
Founder interviews
YouTube
Gaming as a career: skill, entertainment, and building an audience
GaryVee
April 28, 2023
Founder interviews
10
Social media
7
Identity & self-belief
6
Elite gaming requires genuine talent and thousands of hours — not luck
The creators who last entertain live, not just play well
Platform-agnostic audience relationships outlast any single app
Customer support ops
YouTube
Four steps to build a customer support ticketing process
Layla at ProcessDriven
April 28, 2023
Why mapping start-to-end before picking any tool matters most
Self-service forks in your workflow can cut human support load
Five tool categories ranked by complexity — from Gmail to ClickUp
Customer discovery
YouTube
What founders learn by genuinely caring about their customers
Y Combinator
April 28, 2023
Customer discovery
9
Case studies
6
Caring about customers unlocks insights no survey or report can
Airbnb's notebook goldmine came from accepting a coffee invitation
Twitch's pivot began with the CEO calling streamers one by one
AI's impact on search, advertising, and the future of transactional queries
Neil Patel
April 27, 2023
Business models
9
SEO
6
Unit economics
5
Transactional search keywords are far safer from AI disruption than expected.
AI agents shift ad auctions from clicks to direct price-sensitivity bidding.
Aggregators like Expedia are the real casualties — brand and convenience win.
Founder interviews
YouTube
How Oliver Brocato built an $11M sex chocolate brand at 21
Brett Malinowski
April 27, 2023
Founder interviews
10
Content marketing
8
MVP & prototyping
7
Build the product for virality first, then worry about marketing
TikTok's comment-reply feature gives free retargeting to viral viewers
A Discord affiliate army of 2,500 distributes content across thousands of accounts
From failed e-commerce startup to global auto parts platform
EO
April 27, 2023
Case studies
10
Pivoting
8
Resilience & grit
7
A $1.9 trillion market hiding behind a 'niche' label
Surviving COVID with a 10% chance and zero salary
Why solving a global problem is no harder than a local one