What's New

See the latest Trusted Library digests, grouped by the week they were added.

What's New

See the latest Trusted Library digests, grouped by the week they were added.

22 April 2019

This week's additions focus on marketing, customer, and finance, with new digests from Founders, StoryBrand With Donald Miller, and Y Combinator. Highlights include Goodyear invented vulcanized rubber but died $200,000 in debt Your marketing job isn't done until the invoice is paid.

Showing 10 digests for 22 April 2019.

Origin stories

Podcast

Charles Goodyear: obsession, debt, and the invention of vulcanized rubber

Founders April 28, 2019


Origin stories 10
Resilience & grit 8
Cash flow management 7
  • Goodyear invented vulcanized rubber but died $200,000 in debt
  • Perseverance without financial discipline produces suffering, not success
  • Trial and error beat trained chemists — ignorance of limits was his edge

Closing techniques

YouTube

Make customers excited to pay by detailing invoice value

StoryBrand With Donald Miller April 26, 2019


Closing techniques 8
Customer experience 6
  • Your marketing job isn't done until the invoice is paid.
  • Customers can't feel value they can't see — so show them.
  • Add emotional deliverables to invoices: what you saved them from.

Communication

YouTube

How de-escalating drama earns lasting respect at work

StoryBrand With Donald Miller April 25, 2019


Communication 8
Resilience & grit 6
  • Respect comes from competence and trust, not likability.
  • Escalating drama wins short-term but costs you long-term.
  • Ask: what is the least dramatic solution to this problem?

MVP & prototyping

YouTube

Why dev shops are a trap for early-stage tech startups

Y Combinator April 25, 2019


MVP & prototyping 9
Long-term planning 5
  • Dev shops cost more and take longer than founders expect
  • Early investors fund iteration speed, not finished products
  • A technical co-founder beats a dev shop on every metric

Origin stories

Podcast

How Pinterest grew from a failed shopping app to a $16B IPO

Acquired April 24, 2019


Origin stories 9
Fundraising & VC 6
Pivoting 5
  • Pinterest was built by pivoting a doomed mobile catalog app called Tote.
  • Women bloggers, not tech bros, delivered Pinterest's initial product-market fit.
  • Pinterest priced its IPO conservatively and popped 28% on day one.

SEO

YouTube

Ahrefs Content Explorer 2.0: key features and use cases

Ahrefs April 24, 2019


SEO 9
  • Find broken link opportunities by topic, not just single pages.
  • Trends charts reveal competitor PR spikes worth reverse-engineering.
  • Filter old content with fading traffic to target skyscraper candidates fast.

Referral programs

YouTube

Strategic gifting as a referral and relationship engine

Bill Gallagher April 24, 2019


Referral programs 9
Retention & loyalty 7
Branding 5
  • Logo gifts go in the bin — personalisation beats branding every time
  • Gifts sent outside holidays get 10x the emotional impact
  • One $600 mug can generate years of unsolicited million-dollar referrals

Conversion rate optimisation

YouTube

Why passive calls to action cost you sales

StoryBrand With Donald Miller April 24, 2019


Conversion rate optimisation 8
Copywriting 7
  • "Learn more" signals you don't believe in your own product
  • Customers arrive ready to be pitched — direct CTAs convert them
  • Swap passive buttons for specific actions like "Schedule a fix today"

Culture building

YouTube

Limit your company to three core values

StoryBrand With Donald Miller April 23, 2019


Culture building 9
  • More than three core values means your team remembers zero
  • The human brain reliably retains only three items at once
  • Repeat three values constantly and team behaviour actually changes

Copywriting

YouTube

Great marketing is an exercise in memorisation

StoryBrand With Donald Miller April 22, 2019


Copywriting 9
Branding 7
  • Customers choose offers they remember, not the best product
  • Compress your offer to a bumper-sticker phrase and repeat it
  • A memorable offer spreads itself through word-of-mouth

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