22 July 2024
This week's additions focus on leadership, mindset, and operations, with new digests from Lenny's Podcast Product Career Growth, Ryan Deiss, and Starter Story. Highlights include Paid search is the one channel every company should run. Most entrepreneurs produce fewer than three truly productive hours daily
Showing 540 digests for 22 July 2024.
AI strategy & adoption
YouTube
Practical principles for using AI at work, with Ethan Mollick
Coaching for Leaders
July 22, 2024
AI strategy & adoption
9
Prompt engineering
7
AI's jagged frontier: great at sonnets, bad at exact word counts.
Best prompters are managers, not coders — converse, don't code.
Assume today's AI is the worst you'll ever use; urgency is real.
How to use StrengthsFinder results to build stronger teams
Coaching for Leaders
July 22, 2024
Management
9
Delegation
6
Hiring & recruitment
5
Why a one-day StrengthsFinder event almost always fails long-term
Opposite talent profiles create friction — until both sides see the virtue
Most weaknesses are experience gaps or overused talents in disguise
Starting difficult conversations about race at work
Coaching for Leaders
July 22, 2024
Communication
9
Conflict resolution
7
A 10-second script to open any race conversation without ambushing anyone
Why calling someone in privately beats calling them out publicly
Benefit of the doubt keeps your brain sharp — not naive, strategic
How to fire someone well: a leader's guide to tough conversations
Coaching for Leaders
July 22, 2024
Management
9
Communication
7
By the time you fire someone, you're already months too late.
The CPR framework turns repeated issues into an explicit, undeniable pattern.
Psychological safety — not accountability — unlocks discretionary effort and creativity.
How to discover what others truly value through conversation
Coaching for Leaders
July 22, 2024
Communication
8
Prospecting & outreach
5
Three question types reveal deep values without ever asking directly.
80% of what makes people successful is people skills, not technical knowledge.
Long relationships stagnate into assumption — one intentional conversation breaks it.
Resilience & grit
YouTube
How to respond when triggered at work using an alternate script
Coaching for Leaders
July 22, 2024
Resilience & grit
8
Communication
7
Identity & self-belief
5
You don't have to believe an alternate script for it to work
Venting — private or public — almost always backfires on the venter
Over-investment in authenticity keeps you stuck in your first reaction
Productivity & habits
YouTube
How to protect your reputation and lead with inclusion
Coaching for Leaders
July 22, 2024
Old habits — not bad intent — are the biggest threat to your reputation.
Three risk contexts (routine, sensitive, problem) each require a different strategy.
Showing you are actively learning is itself a form of protection.
How to recall and retain what you read as a leader
Coaching for Leaders
July 22, 2024
Management
9
Productivity & habits
8
Communication
6
Reading without sharing or applying it produces almost no lasting recall.
Seek books to solve a real problem, not because they are popular.
Near-retirement employees are protected by law — manage performance, not age.
Balancing performance metrics and people-centred coaching
Coaching for Leaders
July 22, 2024
Management
9
Motivation
6
Fear-based management is well-researched as consistently ineffective.
The Blake-Mouton grid shows task and people focus aren't a trade-off.
Stories drift fastest when there are no agreed metrics to anchor them.
How to find a mentor without the awkwardness
Coaching for Leaders
July 22, 2024
Communication
9
Identity & self-belief
7
Asking 'be my mentor' upfront is the wrong first move
Start with one specific question, not a formal commitment
Regular connection is where most mentoring relationships fail
Customer experience
YouTube
Balancing employee and customer experience to drive business growth
Coaching for Leaders
July 22, 2024
Customer experience
8
Culture building
7
Long-term planning
5
Companies prioritising only CX grow 1.8x slower than those balancing both.
76% of organisations have no one owning employee experience at all.
Frontline employees see the tech gap executives never notice or fix.
Identity & self-belief
YouTube
How courage and consistency drove one leader's career breakthrough
Coaching for Leaders
July 22, 2024
Identity & self-belief
8
Productivity & habits
7
Communication
5
Confidence follows courage — waiting for it first guarantees stagnation
One relationship action per day compounded into a career-defining role
20 years at a global company, zero cross-functional outreach — until a system changed it
How to find joy in your career using self-coaching
Coaching for Leaders
July 22, 2024
Goal setting
9
Identity & self-belief
7
Management
5
Joy defined as high-energy happiness — not just satisfaction
Map your joy blockers and builders before deciding what to change
One single biggest thing beats a list of ten goals every time
How to get people talking: conversation techniques from 2,000 interviews
Coaching for Leaders
July 22, 2024
Communication
9
Prospecting & outreach
5
Asking 'most' questions forces ranking, killing natural storytelling
A single word — 'because' — prompts people to reveal their real reasons
Share vulnerability first; reciprocation comes later, not immediately
How great teams find purpose by picking the right fight
Coaching for Leaders
July 22, 2024
Culture building
10
Vision & mission
8
Motivation
6
Fighting rivals demoralises your team and motivates competitors instead
Three fight types — revolutionary, underdog, ally — bond teams around real stakes
Alcoa went from $3B to $27B by rallying everyone around zero accidents