Operations: Processes & SOPs
Showing 262 articles for Operations: Processes & SOPs.
How much meetings are really costing your company
Cameron Herold
November 1, 2017
Processes & SOPs
8
Communication
6
- Meetings consume 12–25% of total payroll — most teams don't know
- A $1M payroll can waste up to $250k a year on meetings
- Most employees are never taught how to run or attend meetings
How to build a proactive dashboard to grow your business
Noah Kagan
August 11, 2017
Processes & SOPs
8
Long-term planning
5
- Track inputs you control, not outcomes you can't
- Cut any activity that doesn't move your main goal
- Assign weekly targets per person; mark green or red
How MeetEdgar reached $4M ARR using controllable quarterly goals
Noah Kagan
July 21, 2017
Processes & SOPs
8
Goal setting
6
- Outcome goals leave teams unsure what to do each day
- Set tactics your team fully controls, not results they hope for
- Three department-level 'big rocks' per quarter drives $4M ARR
How a rubber belt distributor cut owner hours and 4x'd gross profit
Bill Gallagher
March 15, 2017
Processes & SOPs
9
Hiring & recruitment
7
Unit economics
5
- Removing the founder bottleneck grew gross profit 4x in one year
- One word changed a KPI and fixed a chronic fulfilment failure
- FACE and PACE tools turn vague accountability into owned, measurable outcomes
Five rules for running meetings that don't waste time
Cameron Herold
January 27, 2017
Processes & SOPs
8
Management
6
- A 10-person meeting can cost over $1,000 per hour.
- No agenda, no attendance — the rule that fixes preparation instantly.
- End every meeting five minutes early to stay on time all day.
How to build effective business dashboards that drive growth
Bill Gallagher
December 30, 2016
Processes & SOPs
9
Data & analytics
8
Management
6
- One critical number that drives everything else unlocks real growth focus
- Unbalanced metrics let you fix revenue while silently breaking retention
- Dashboards must change as challenges change — retire solved metrics
Lean manufacturing principles for building continuous improvement culture
Bill Gallagher
December 30, 2016
Processes & SOPs
9
Management
6
- Lean requires frontline input — top-down process mandates reliably backfire
- Start with a pilot project; avoid the trap of year-one perfection
- Checklists and small daily fixes compound into transformational efficiency gains