Leadership: Crisis leadership
Showing 7 articles for Leadership: Crisis leadership.
Crisis leadership
Podcast
Leading with principles under pressure: lessons from Merck and Upwork
Masters of Scale
June 29, 2023
Crisis leadership
9
Long-term planning
6
Culture building
5
- Principles only count when exercising them costs you something real
- Upwork and Exxon both exited Russia — one lost 10% of revenue
- Remote work shifts strategy from where work happens to who does it
Crisis leadership
Podcast
How Marriott stayed on offense during the worst crisis in travel history
Masters of Scale
June 24, 2021
Crisis leadership
8
Long-term planning
7
Retention & loyalty
6
- COVID dropped Marriott occupancy to single digits — dwarfing 9/11 and 2008
- Marriott scaled home rentals from 2,000 to 30,000 properties mid-pandemic
- Losing CEO Arnie Sorensen mid-crisis: how leadership held and moved forward
Crisis leadership
YouTube
Leading through crisis: purpose, values, and adapting to a new normal
Bill Gallagher
April 22, 2020
Crisis leadership
9
Resilience & grit
7
- Humans adapt to sustained adversity — shock gives way to action.
- False promises destroy credibility faster than bad news ever will.
- Crisis is when values-aligned decisions from the past pay off.
Crisis leadership
Podcast
Crisis leadership and the pivot: Ellen Kullman on leading through uncertainty
Masters of Scale
April 14, 2020
Crisis leadership
10
Pivoting
8
Case studies
7
- Four crisis principles distilled from leading DuPont and Carbon through chaos.
- Carbon went from Adidas shoe soles to 20,000 medical face shields per week.
- Why short-term earnings focus left industries dangerously without surge capacity.
Crisis leadership
YouTube
Verne Harnish's five Cs for leading your team through a crisis
Bill Gallagher
March 20, 2020
Crisis leadership
10
Cash flow management
7
- Daily fact-based communication builds trust when panic spreads fastest.
- Radical cash requests — like a year of free rent — are negotiable in a crisis.
- Engaging the whole team in clean-up cuts costs and prevents disengagement.
Crisis leadership
YouTube
Mental health strategies for leaders navigating a crisis
Bill Gallagher
March 16, 2020
Crisis leadership
9
Resilience & grit
8
- Chronic stress — not acute stress — is the real immune and cognitive threat.
- Social bonding during stress triggers neurogenesis, not breakdown.
- You cannot lead others through a crisis while running on empty.
Crisis leadership
YouTube
How to lead your team through a crisis when you don't have the answers
Bill Gallagher
March 15, 2020
Crisis leadership
9
Resilience & grit
7
Cash flow management
5
- You don't need a plan to lead — presence and process are enough.
- Protect cash first; make unreasonable requests before the business breaks.
- Rigorous exercise, nutrition, and sleep are non-negotiable under crisis stress.