Leadership: Culture building
Showing 315 articles for Leadership: Culture building.
Five secrets to keeping your best employees
Masters of Scale
September 21, 2021
Culture building
9
Management
7
- Lead with authentic vulnerability to build trust across your team
- Distribute decision-making power to junior employees as you scale
- Celebrate wins visibly and invest in wellness as business necessities
Satya Nadella on refounding Microsoft: culture, mission, and growth mindset
Masters of Scale
August 31, 2021
Culture building
9
Vision & mission
7
Resilience & grit
5
- Why any insider — not just a new CEO — can refounder a company
- Killing stack ranking: the concrete move that reset Microsoft's culture
- Earning the right to operate means symmetry between profit and planet
How to build a responsible business by finding its essence
Bill Gallagher
July 21, 2021
Culture building
9
Vision & mission
8
Community building
5
- Every company has a founding essence that cuts through competing priorities.
- Responsibility means building others' capability — not solving their problems.
- Responsible businesses consistently outperform peers on margins and growth.
Conflict resolution
YouTube
How to stop back-channel conversations in your team
Bill Gallagher
April 27, 2021
Conflict resolution
9
Culture building
6
- Side whispers signal the leader's conflict style is unsafe
- Conflict styles form in childhood and run on autopilot
- Sharing styles as a team moves conversations into the open
Why your leadership team's misalignment is stalling growth
Bill Gallagher
April 20, 2021
Culture building
8
Business operating systems
7
- Misaligned leaders cause arguments, stalled progress, and no momentum.
- Rockefeller Habit #1: leaders must align on values and brand promises.
- Three tools to fix it: Rockefeller checklist, Five Dysfunctions, vision summary.
Executing with precision: lessons from the White House and corporate HR
Bill Gallagher
April 7, 2021
Management
9
Processes & SOPs
7
Culture building
6
- Micromanagement collapses under complexity — only empowered teams execute reliably.
- Checklists are living documents: update them after every event, no exceptions.
- Values are behaviours over time — define them in actions, not words on a wall.
Unlocking team performance by understanding what people want
Bill Gallagher
February 2, 2021
Management
8
Culture building
5
- Not knowing your team's personal goals is the core engagement problem
- Connecting daily work to personal ambitions drives performance without new hires
- A one-page personal plan, reviewed monthly, keeps alignment current
Building and sustaining intentional company culture in a remote world
Bill Gallagher
January 27, 2021
Culture building
10
Management
6
- Values only work when paired with defined expected behaviors and enforcement.
- Remote work broke osmosis-based culture; nine best practices from remote-native companies fill the gap.
- Deliberate social connection, well-being rituals, and repetition replace what offices provided passively.
Using employee net promoter scores to fix team disconnection
Bill Gallagher
December 22, 2020
Culture building
8
Processes & SOPs
6
- Two survey questions reveal who loves your culture — and who doesn't
- Detractors split into fixable problems and poor-fit employees
- Rolling monthly eNPS beats annual surveys for acting on results
Loneliness at work: causes, costs, and what leaders can do
Masters of Scale
December 3, 2020
Culture building
9
Mental health & wellbeing
7
Relationships & family
5
- Lonely workers are less productive and more likely to quit
- Open-plan offices make employees feel more isolated than cubicles
- Valuing care explicitly — meals, rewards, leave — drives real ROI
How a daily manifesto reading drives company-wide alignment
Bill Gallagher
December 2, 2020
Culture building
8
Vision & mission
7
Processes & SOPs
5
- A 30-second daily manifesto reading aligns hundreds of employees fast.
- Four elements to include: purpose, core values, brand promises, BHAG.
- Random reflections after the reading turn passive listening into engagement.
Using a daily manifesto to align teams around company values
Bill Gallagher
December 1, 2020
Culture building
9
Vision & mission
7
- A 30-second daily read can align hundreds of people fast
- Four manifesto elements: purpose, values, brand promises, BHAG
- Random reflection prompts — not lectures — build shared context
Civility as a Business Practice: Lessons from Reagan's White House
Bill Gallagher
November 5, 2020
Communication
9
Resilience & grit
7
Culture building
6
- Civility means communicating so others can actually hear you.
- Reagan treated adversaries with consistent dignity — policy fights stayed impersonal.
- Protocol office secret: look like a swan, paddle hard underneath.
Hiring & recruitment
Podcast
How Amazon runs meetings, decisions, and hiring without PowerPoint
How I Work
September 2, 2020
Hiring & recruitment
9
Culture building
9
Business operating systems
8
- Why banning PowerPoint forces clearer thinking and better decisions
- Constraint beats unlimited resources for driving real innovation
- A veto-wielding bar raiser removes bias from every hiring decision
How core values become a decision-making engine for scaling companies
Bill Gallagher
August 5, 2020
Culture building
10
Business operating systems
7
Processes & SOPs
5
- Generic values on a wall create zero alignment across 18,000 daily decisions
- Scaled 30 to 1,000 people with zero growing pains using values as language
- Core value surveys predict KPI drops before managers spot the problem