Strategy: Business operating systems
Showing 236 articles for Strategy: Business operating systems.
Business operating systems
YouTube
Building an Early Warning System with Leading Indicators in EOS Scorecards
Rick Fawcett - Expert EOS Implementer
September 23, 2021
Business operating systems
9
Processes & SOPs
7
- Lagging metrics report the past; leading indicators buy time to act.
- 100 February leads predicts 50 March deals — weeks of early warning.
- Pick one or two leading metrics; the full funnel adds noise, not clarity.
Business operating systems
Podcast
Reinventing how organisations work: the operating system model
Beyond the To-Do List - Productivity for Work and Life
September 6, 2021
Business operating systems
9
Management
6
- Your org runs on 100-year-old factory assumptions — and it's killing performance
- Roundabouts beat traffic lights: trust outperforms compliance every time
- Distribute authority with a decision stack; reversibility is the key test
Business operating systems
YouTube
Scaling Up coach panel: flexibility, pricing, talent, and strategy
Bill Gallagher
August 11, 2021
Business operating systems
8
Pricing strategy
8
Culture building
7
- Getting paid earlier — without discounts — is your highest-leverage cash move
- Untrained employees who stay are costlier than trained ones who leave
- Most companies underweight pricing as a lever; 'toilet paper' margins go uncaptured
Business operating systems
YouTube
Mastering the EOS issues track: building and clearing issues lists
Rick Fawcett - Expert EOS Implementer
August 10, 2021
Business operating systems
9
Management
5
- Build the issues list from red scorecards and off-track rocks first.
- Force every problem into one sentence before discussing anything.
- Eight issues cleared per week signals a healthy L10 meeting.
Business operating systems
YouTube
Strengthening your EOS accountability chart for real accountability
Rick Fawcett - Expert EOS Implementer
August 10, 2021
Business operating systems
9
Delegation
6
- Listing tasks instead of outcomes is the root of most org dysfunction
- Every seat needs five outcome-based bullets, not a domain inventory
- Outcome clarity shrinks scorecards and stops managers doing their team's work
Business operating systems
YouTube
Strengthening the EOS scorecard: six methods to reduce noise
Rick Fawcett - Expert EOS Implementer
August 10, 2021
Business operating systems
10
Processes & SOPs
7
- A 36-metric scorecard shrinks to 13 using six specific trimming moves.
- Funnel metrics create cascading red — one terminal metric replaces five.
- Leading indicators give time to act; lagging ones only confirm the damage.
Business operating systems
YouTube
Scaling Up coaching panel: people, pricing, and culture in practice
Bill Gallagher
June 30, 2021
Business operating systems
9
Management
8
Processes & SOPs
6
- Raising prices 50% saved a failing business — almost no clients left.
- Face-to-face 360s unlock honest feedback that anonymous forms never surface.
- Sevens — just-good-enough employees — kill companies more than clear underperformers.
Business operating systems
Podcast
Obama on keeping mission constant while tactics evolve at scale
Masters of Scale
May 18, 2021
Business operating systems
9
Management
8
Case study
7
- Transitioning from campaign to presidency is a startup reverse-takeover of General Motors.
- The ACA was designed as a minimum viable product — a starter home, built to iterate.
- Healthcare.gov failed due to procurement rules, not incompetence — and fixed it fast.
Business operating systems
YouTube
Scaling Up Insights: Growth, Leadership, and the Hybrid Workplace
Bill Gallagher
March 3, 2021
Business operating systems
9
Culture building
8
Cash flow management
6
- Pivot to wind energy doubled a Kansas firm's revenue using existing skills.
- Daily huddles are the highest-ROI 15 minutes a company can spend.
- Empowerment over ego: culture-first CEOs consistently outperform peers.
Business operating systems
YouTube
Scaling Up Coach Panel: Uniqueness, Fanocracy, Culture, and Language
Bill Gallagher
February 10, 2021
Business operating systems
9
Culture building
8
Community building
7
- Bureaucracy kills human potential; empowerment and probing questions unlock it.
- Authentic fan communities — built on genuine passion — outperform any marketing spend.
- Language, written culture norms, and intentional breathing are underrated leadership levers.
Business operating systems
YouTube
Using the Rockefeller Habits checklist to build team accountability
Bill Gallagher
January 19, 2021
Business operating systems
9
Management
6
- Founder over-involvement stops teams from committing or developing.
- Rockefeller Habits checklist: the practical starting point for letting go.
- Trust the process first — then trust your people.
Business operating systems
Podcast
Dropbox's Virtual First: redesigning work after COVID forced the experiment
Masters of Scale
November 12, 2020
Business operating systems
10
Culture building
6
Work-life balance
5
- Offices repurposed as Studios — no desks, only collaboration space
- Neither fully remote nor open-office return works; intentional design does
- Always-on culture is unsustainable; technology needs better defaults
Business operating systems
YouTube
Scaling Up Coaches on Differentiation, Decisions, and COVID Leadership
Bill Gallagher
November 11, 2020
Business operating systems
9
Competitive analysis
8
Management
7
- Most companies cannot prove their differentiation — coaches must dismantle self-delusion first.
- Misalignment at the top is always the root cause of problems below.
- Optimal decision teams are small, cross-functional, and include a single accountable final voice.
Business operating systems
YouTube
Scaling Up Insights: Pandemic pivots, purpose, and company culture with three coaches
Bill Gallagher
October 14, 2020
Business operating systems
9
Culture building
8
Resilience & grit
6
- Coaches who gave services away freely early in lockdown attracted more clients long-term.
- Core values only work when embedded in hiring, rituals, and daily coaching conversations.
- Giving wealth away while alive beats posthumous philanthropy — you see and shape the impact.
Business operating systems
YouTube
Four principles from Good to Great that scale any business
Noah Kagan
October 13, 2020
Business operating systems
9
Hiring & recruitment
7
Management
6
- Build a self-reinforcing flywheel loop that compounds growth automatically.
- Hire like a sports team, not a family — wrong people off the bus fast.
- Great leaders are quiet and humble, not charismatic — and plan their succession.