Operations: Processes & SOPs
Showing 262 articles for Operations: Processes & SOPs.
How frontline employees hold the key to fixing broken processes
Bill Gallagher
August 7, 2024
Processes & SOPs
10
Management
6
Outsourcing & delegation
5
- Executives who document processes get laughed at by frontline workers
- WWII drove 400% production growth by ignoring managers and asking workers
- Hustle culture signals bad design, not high performance
Building effective business dashboards and scoreboards
Bill Gallagher
August 6, 2024
Processes & SOPs
8
Business operating systems
5
- Cap your top-level dashboard at 10 numbers maximum
- Red, green, yellow beats brand colors every time
- Distributed ownership keeps dashboards alive — not automation
A four-part meeting rhythm that replaces ad hoc chaos
Ryan Deiss
August 4, 2024
Processes & SOPs
9
Communication
6
- Why annual planning is too short to be strategic.
- Four rules that kill pointless meetings before they start.
- One weekly scorecard habit that keeps teams aligned without extra meetings.
Lagging, leading, and balancing KPIs: how to measure any business area
Bill Gallagher
July 30, 2024
Processes & SOPs
9
Unit economics
5
- Every business area needs all three KPI types, not just outcomes
- Balancing KPIs catch the failure mode your main focus creates
- Ignoring purchasing while chasing sales cost millions in wasted stock
How to achieve business peace of mind with 8–12 KPIs
Bill Gallagher
July 23, 2024
Processes & SOPs
8
Cash flow management
5
- 8–12 KPIs beats 30 metrics for real business visibility
- Red/yellow/green thresholds let the team self-manage without you
- Drill-down numbers stay hidden until a top metric turns red
How to generate quick wins and build momentum with agile principles
Coaching for Leaders
July 22, 2024
Processes & SOPs
9
Culture building
7
Business operating systems
5
- Work-deliver cycles beat work-work-work-deliver every time
- Frequent feedback stops you falling in love with the wrong deliverable
- Chunk big projects into smaller increments to guarantee more success
A practical system for going paperless: capture, process, edit, share
Coaching for Leaders
July 22, 2024
Processes & SOPs
9
Automation & tools
7
- Start going paperless today — the backlog doesn't need solving first.
- A consistent file naming convention is the one habit that scales.
- Redaction vs. a black box: one hides data, one just covers it.
How to align training with strategy and evaluate its real impact
Coaching for Leaders
July 22, 2024
Processes & SOPs
8
Long-term planning
7
Management
6
- Training without a strategic link wastes time and erodes trust.
- Kirkpatrick's four levels: from 'did they like it?' to real results.
- Knowing how to do something doesn't mean people will actually do it.
A practical guide to corporate budgeting for leaders
Coaching for Leaders
July 22, 2024
Processes & SOPs
9
Cash flow management
8
Communication
5
- Budgeting is about people and transparency, not just money.
- Weekly reviews eliminate year-end spending panics entirely.
- Padding your budget adds stress and hides what things actually cost.
Building a personal knowledge management system: capture, curate, create
Coaching for Leaders
July 22, 2024
- We each face 174 newspapers worth of content daily — most wasted
- Tagging bookmarks beats folders: one item, multiple topics, always searchable
- One-to-one sharing outperforms broadcasting to hundreds of followers
Using people analytics to drive measurable business impact
Coaching for Leaders
July 22, 2024
Processes & SOPs
8
Long-term planning
7
Management
6
- Most organisations have usable data — they just don't recognise it.
- Four analytics stages from 'what happened' to automated prescriptions.
- HR strategy must trace from global context to individual hiring, not reverse.
How to track priorities objectively using counts and punch lists
Bill Gallagher
July 16, 2024
Processes & SOPs
8
Management
6
- Subjective % complete and colour status are almost always wrong
- Count actions or check off milestones for objective progress tracking
- Design tracking upfront — a peer or coach accelerates this
How to build visual systems that run your business without you
Ryan Deiss
July 14, 2024
Processes & SOPs
10
Business operating systems
6
Delegation
5
- Why documenting everything wastes time and kills adoption
- Two visual maps that cover your entire customer journey
- Write SOPs only for the steps you can't afford to get wrong
Five HR processes every solo HR leader should document
HR Party of One
July 11, 2024
Processes & SOPs
9
Hiring & recruitment
6
- Undocumented processes break when the only HR person leaves
- Offboarding paperwork gaps create compliance and legal risk
- Payroll and open enrollment both need step-by-step written procedures
Six-step business process management framework for small teams
Layla at ProcessDriven
July 11, 2024
Processes & SOPs
9
Management
5
- Fix one broken process at a time — not everything at once.
- Your team already knows the fix; you just haven't asked.
- Business chaos is a growth signal, not a failure sign.