Leadership: Management
Showing 805 articles for Leadership: Management.
How Verizon's CEO led through COVID-19 without a playbook
Masters of Scale
May 16, 2020
Management
9
Business operating systems
6
- Verizon retrained 20,000 employees and moved 115,000 remote in two weeks.
- Disconnecting customers during a crisis costs far more than lost revenue.
- COVID permanently broke barriers to telemedicine and remote education.
Crisis leadership lessons from General Stanley McChrystal
Masters of Scale
April 28, 2020
Management
9
Resilience & grit
7
Long-term planning
6
- Why admitting you don't have a plan earns more trust than faking certainty
- If you have 20 priorities, you have none — real courage is cutting
- Organizations run on pre-crisis muscle memory longer than leaders realize
Five crisis leadership moves for founders navigating a recession
Bill Gallagher
March 27, 2020
Management
9
Cash flow management
7
Pivoting
6
- Radical requests to landlords and suppliers beat cost-cutting for speed.
- Lead without a plan — engage the team before you have answers.
- Use SWT trend-spotting to find breakout opportunities mid-crisis.
Five crisis leadership moves for founders in a downturn
Bill Gallagher
March 26, 2020
Management
9
Resilience & grit
7
Cash flow management
6
- Lead before you have a plan — bring the team with you.
- Radical requests to suppliers and landlords beat cutting costs first.
- Every recession hides breakout opportunities for trend-spotters.
Bill Walsh's philosophy on building organizational culture through excellence
Founders
January 12, 2020
Culture building
10
Resilience & grit
6
Management
5
- Build culture by setting a high standard of performance before chasing results.
- Innovation comes from necessity and studying how others solve problems differently.
- Mastery requires relentless daily execution of fundamentals, not destination thinking.
Building trust and connection to power high-performing teams
Bill Gallagher
December 4, 2019
Management
10
Communication
8
Resilience & grit
5
- Why most senior leadership teams are functional groups, not real teams
- One leader's cancer story shifted an entire team's operating culture overnight
- Scaling trust is the prerequisite for scaling your company
How to set and sustain a cultural drumbeat as a leader
Masters of Scale
November 15, 2019
Culture building
9
Management
6
- Repeat your message until you're sick of hearing it.
- Compassion in leadership drives innovation and performance, not softness.
- Reward the how, not just the what, or culture drifts.
Emotional fitness: the three-step path to stronger leadership
Bill Gallagher
October 30, 2019
Management
9
Identity & self-belief
7
- Self-awareness must come before trust — not after.
- Workaholism blocks EQ by crowding out emotional clarity.
- Real leadership power comes from serving the mission and team.
Scaling Up Insights: Pay, Profit, Leadership and Growth Lessons
Bill Gallagher
August 1, 2019
Management
8
Cash flow management
7
Business operating systems
6
- Delayed employee pay is worker-funded capital — fix it to boost retention.
- Apple's $451k profit per employee proves pricing beats revenue scale.
- Women outperform on trust and returns yet hold under 14% of senior roles.
How repeatable tasks tied to revenue create job security
StoryBrand With Donald Miller
July 26, 2019
Management
9
Processes & SOPs
5
- If no one can say what you'd lose, you're first to go
- Repeatable revenue-linked tasks are the only real job security
- Define your own task list — don't wait for your boss
Managing technical teams: lessons from IC to engineering leader
Y Combinator
July 17, 2019
Management
9
Delegation
7
Hiring & recruitment
5
- Coding your way out of a team problem is always the wrong move.
- Removing one toxic person improves team output more than you expect.
- Leadership is providing clarity in ambiguity — not a title or charisma.
Hiring & recruitment
YouTube
How early-stage startups should approach hiring, culture, and inclusion
Y Combinator
July 10, 2019
Hiring & recruitment
10
Culture building
7
Management
5
- Proactively sourced candidates are hired 35% faster than cold applicants.
- Impact descriptions outperform job postings for talent quality and diversity.
- Build inclusive culture before hiring diverse candidates, not after.
Teach your team to decide well by always explaining why
StoryBrand With Donald Miller
June 20, 2019
- Bad team decisions are a leadership failure, not a talent problem.
- Explaining your reasoning 8–10 times duplicates your judgment across the team.
- Even gut-instinct leaders gain clarity by articulating their own "why".
How Dara Khosrowshahi transformed Uber from pirate culture to disciplined navy
Masters of Scale
June 5, 2019
Culture building
9
Management
7
Case studies
6
- Why Uber's toxic bro culture nearly destroyed a $70B company
- Tell people where to go, not what to do — Dara's core management shift
- Truth-telling CEOs hear problems early enough to fix them
Hiring & recruitment
YouTube
Hire entry-level people who can run the department within two years
StoryBrand With Donald Miller
June 3, 2019
Hiring & recruitment
9
Management
5
- Entry-level hires should pass a 24-month leadership potential test
- Fast growth creates internal vacancies — unprepared assistants leave gaps
- Hiring from within beats external hires on cost and customer continuity