Cameron Herold
About this creator
Cameron Herold is known for COO leadership frameworks, meeting discipline, and practical operating systems that help growing companies scale with more clarity and execution rigor.
Why they're in the library
Included for trusted guidance on COO leadership frameworks, meeting discipline, and practical operating systems that help growing companies scale with more clarity and execution rigor.
Showing 387 digests for Cameron Herold.
Being fired by your best friend was the right call for everyone
Cameron Herold
December 16, 2020
Management
8
Case studies
7
The leader who gets you to $100M may be wrong for $1B
Herold knew the night before his best friend fired him
Tough people decisions define leadership — even when it's personal
Customer experience
YouTube
Replacing negative words to improve customer and sales communication
Cameron Herold
December 15, 2020
Customer experience
8
Sales systems & CRM
7
Communication
6
"No problem" contains two negatives — swap it for positive phrases
Script replacements like "absolutely" and train every customer-facing team
Inspect calls regularly — most leaders haven't listened in years
Prospecting & outreach
YouTube
How to give professional gifts people actually value
Cameron Herold
December 14, 2020
Prospecting & outreach
8
Testimonials & social proof
6
Branded swag tells recipients they were batched, not considered
A $9,000 Brooks Brothers room cost the giver nothing but thought
Match your gift budget to what you'd spend on a prospect dinner
Hiring & recruitment
YouTube
The seven types of COO and how to choose the right one
Cameron Herold
December 13, 2020
Hiring & recruitment
9
Management
6
Outsourcing & delegation
5
Harvard identified seven distinct COO types — each serves a different need
Giving the COO title too early strands the person with nowhere to grow
There is no universal COO scorecard; the role depends on which type you need
How to get a clear yes or no from corporate prospects
Cameron Herold
December 8, 2020
B2B sales
9
Sales systems & CRM
6
Big companies string vendors along rather than saying no
A three-option email forces prospects to give a real answer
Removing stalled leads is as valuable as closing a deal
Hiring & recruitment
YouTube
When to hire a COO and how to make the partnership work
Cameron Herold
August 31, 2020
Hiring & recruitment
9
Management
8
Outsourcing & delegation
6
Self-reliance becomes a ceiling — and the right COO breaks it.
Hire for trust first: hand them your banking login on day one.
Before a COO, hire an EA — or you already are one.
Building employee connection into leadership decision-making
Cameron Herold
July 7, 2020
Culture building
7
Management
6
A head of people makes empathy a structural role, not a personality trait.
Skip-level meetings give CEOs unfiltered access to frontline teams.
Eliminating offices forces leaders into daily proximity with their people.
How to restart company culture and remove the wrong people
Cameron Herold
May 26, 2020
Culture building
9
Management
7
Fire all cultural misfits on the same day — cut deep, cut once.
Survivor guilt is real but fades within two to four weeks.
Presence beats policy: sit with the team, ask how they feel.
Building a high-performance team by focusing on unique abilities
Cameron Herold
April 8, 2020
Delegation
8
Productivity & habits
5
Stop fixing weaknesses — build teams around what energises people.
Reassign draining tasks to someone who genuinely loves doing them.
Matching tasks to strengths accelerates growth across the whole team.
Hiring & recruitment
YouTube
When to hire a second-in-command: signals and sequencing
Cameron Herold
April 1, 2020
Hiring & recruitment
8
Outsourcing & delegation
6
Hire an EA before a COO — clear admin first
Second-in-command typically needed at 30–50 employees
Title should match role, not jump straight to COO
Resilience & grit
YouTube
How to ride the entrepreneurial roller coaster without crashing
Cameron Herold
November 14, 2019
Resilience & grit
9
Identity & self-belief
6
Entrepreneurs share clinical bipolar traits — and can't escape the pressure.
Crisis of meaning is predictable; most founders don't recognise it in themselves.
You can't think or work your way out alone — support is the only exit.
COO Alliance vivid vision: what the network looks like in 2022
Cameron Herold
September 18, 2019
Case studies
8
Management
6
Writing the future in detail forces clarity before execution
COOs get a peer network built exclusively for second-in-commands
Members guaranteed 10x ROI in savings or new revenue
How to scale a company by mastering the second-in-command role
Cameron Herold
April 4, 2019
Management
9
Case studies
7
Vision & mission
5
Entrepreneur traits and bipolar disorder share the exact same clinical criteria
1-800-GOT-Junk grew 17,000% with no debt, no equity — here's how
The COO's job: absorb the negative, give the CEO all the credit
Three steps to earning free PR for your business
Cameron Herold
March 19, 2019
PR & media
10
Prospecting & outreach
6
PR is a sales function — rejection is a signal to call back
Phone calls cut through where hundreds of emails go ignored
5,200 media stories in 6 years with zero marketing budget
COO Alliance: the value of peer learning for operations leaders
Cameron Herold
February 27, 2019
True peers — not experts — give operators an unfair advantage
Even the group's founder takes pages of notes at each event
Mutual help is the core mechanic: members both give and receive