Outpace: how a coaching firm helps CEOs achieve consistent growth
Rick Fawcett - Expert EOS Implementer
August 15, 2025
Management
8
Business operating systems
7
- 82% of clients hit their best-ever year — repeatedly, not once.
- AI tracks progress weekly to improve coaches, not just clients.
- Leadership development extends free coaching to middle managers.
How leader belief shapes team performance: the Pygmalion Effect
Rick Fawcett - Expert EOS Implementer
June 29, 2025
Management
9
Identity & self-belief
6
- People rise when they feel believed in, not just praised
- Low expectations hurt performance just as much as high ones help
- Your unspoken doubts leak through — conviction is what counts
Business operating systems
YouTube
EOS IDS Framework: How to Solve Problems Faster in Team Meetings
Rick Fawcett - Expert EOS Implementer
February 18, 2024
Business operating systems
10
Management
7
- Force every issue into one sentence before discussion starts.
- Strategic topics in weekly L10s are the top IDS killer.
- Fearless leaders decide without consensus; momentum beats unanimity.
How B Dental Spa used EOS to open a third location faster
Rick Fawcett - Expert EOS Implementer
April 17, 2023
Case studies
9
Business operating systems
7
- Weekly accountability stopped good ideas fizzling out after two weeks.
- Breaking big goals into small milestones made a third location feel achievable.
- EOS replaced scattered meetings with clear vision and trackable outcomes.
Business operating systems
YouTube
How Connecticut manufacturers use EOS to build alignment and drive growth
Rick Fawcett - Expert EOS Implementer
December 8, 2022
Business operating systems
10
Management
6
- Structure — not talent — is what turns good people into superstars.
- Seven consecutive quarters of record profit after two years on EOS.
- Low performers left on their own once weekly accountability kicked in.
Business operating systems
YouTube
Why a former tech executive became an EOS implementer
Rick Fawcett - Expert EOS Implementer
October 7, 2022
Business operating systems
9
Management
6
- Leaders trained at different companies bring conflicting management styles.
- Accountability charts spread load across the team, not just a few people.
- Coaching others to the 'EOS life' beats building another startup from scratch.
Business operating systems
YouTube
How to set and cascade 90-day rocks across your organisation
Rick Fawcett - Expert EOS Implementer
June 30, 2022
Business operating systems
10
Management
7
Project management
6
- Urgent tasks crowd out important ones — rocks fix the order.
- Single ownership per rock eliminates the 'everyone responsible, nobody accountable' failure.
- Cascading goals level by level turns 30 people into 240 outcomes a year.
Business operating systems
YouTube
Why every company needs a single operating system
Rick Fawcett - Expert EOS Implementer
June 11, 2022
Business operating systems
10
Management
5
- Every employee imports a different OS — the hidden cause of company friction
- EOS replaces chaos with exactly 20 tools and one shared system
- Learning EOS builds transferable skills: capacity, process, and people management
Business operating systems
YouTube
How to strengthen and simplify your EOS scorecard
Rick Fawcett - Expert EOS Implementer
September 24, 2021
Business operating systems
9
Management
6
- A 36-metric scorecard creates more red than any team can resolve
- Cutting funnel redundancy alone can shrink a scorecard by a third
- Less scorecard visibility forces greater accountability from domain leaders
Business operating systems
YouTube
How to build a great EOS scorecard for your department
Rick Fawcett - Expert EOS Implementer
September 23, 2021
Business operating systems
9
Processes & SOPs
7
- One metric made Tesla the world's most valuable car company
- Five to 15 measurables — tracked weekly with owners — transform departments
- A wrong goal beats no goal: it forces the right conversation
Business operating systems
YouTube
Building an Early Warning System with Leading Indicators in EOS Scorecards
Rick Fawcett - Expert EOS Implementer
September 23, 2021
Business operating systems
9
Processes & SOPs
7
- Lagging metrics report the past; leading indicators buy time to act.
- 100 February leads predicts 50 March deals — weeks of early warning.
- Pick one or two leading metrics; the full funnel adds noise, not clarity.
How to document and embed business processes for scalability
Rick Fawcett - Expert EOS Implementer
August 10, 2021
Processes & SOPs
10
Business operating systems
7
- Focus on 6–12 core processes, not every possible workflow.
- Documentation fails without training, measurement, and named ownership.
- Simple 1–3 page bullet-format docs beat 80-page manuals nobody reads.
Business operating systems
YouTube
Mastering the EOS issues track: building and clearing issues lists
Rick Fawcett - Expert EOS Implementer
August 10, 2021
Business operating systems
9
Management
5
- Build the issues list from red scorecards and off-track rocks first.
- Force every problem into one sentence before discussing anything.
- Eight issues cleared per week signals a healthy L10 meeting.
Business operating systems
YouTube
Strengthening your EOS accountability chart for real accountability
Rick Fawcett - Expert EOS Implementer
August 10, 2021
Business operating systems
9
Delegation
6
- Listing tasks instead of outcomes is the root of most org dysfunction
- Every seat needs five outcome-based bullets, not a domain inventory
- Outcome clarity shrinks scorecards and stops managers doing their team's work
Business operating systems
YouTube
Strengthening the EOS scorecard: six methods to reduce noise
Rick Fawcett - Expert EOS Implementer
August 10, 2021
Business operating systems
10
Processes & SOPs
7
- A 36-metric scorecard shrinks to 13 using six specific trimming moves.
- Funnel metrics create cascading red — one terminal metric replaces five.
- Leading indicators give time to act; lagging ones only confirm the damage.