Cameron Herold
About this creator
Cameron Herold is known for COO leadership frameworks, meeting discipline, and practical operating systems that help growing companies scale with more clarity and execution rigor.
Why they're in the library
Included for trusted guidance on COO leadership frameworks, meeting discipline, and practical operating systems that help growing companies scale with more clarity and execution rigor.
Showing 387 digests for Cameron Herold.
Customer experience
YouTube
How to use Net Promoter Score with employees and customers
Cameron Herold
November 5, 2023
Customer experience
8
Processes & SOPs
7
Management
6
Run NPS across employees, customers, and partners twice a year
One follow-up question on the thank-you page drives actionable changes
Ask what people want, implement the top responses — then watch scores rise
Identity & self-belief
YouTube
Entrepreneurial wiring is a feature, not a disorder
Cameron Herold
October 30, 2023
The traits schools pathologise are exactly what make entrepreneurs effective.
ADD-style attention isn't broken — it sees everything at once.
Trusting your own signal over external judgment is non-negotiable.
Hiring & recruitment
YouTube
How to hire the right COO by auditing your own strengths
Cameron Herold
October 29, 2023
Hiring & recruitment
9
Outsourcing & delegation
6
Long-term planning
5
Map every task you do into four categories to find what to delegate
A COO's real job is to protect and amplify the CEO's energy
The right CEO–COO pairing is multiplicative, not just additive
What a new COO should do in the first 90 days
Cameron Herold
October 23, 2023
Management
9
Processes & SOPs
6
Do nothing for 30 days — observe before you act
Stress-test every assumption before making a single change
Early quick wins in month three build credibility for bigger projects
Hiring & recruitment
YouTube
The COO role: what it is and how to hire for it
Cameron Herold
October 18, 2023
Hiring & recruitment
9
Management
8
Processes & SOPs
6
The right COO is defined entirely by the CEO's gaps and profile.
A COO grows people and systems — not fixes problems directly.
Pushing a COO into firefighting destroys the two-in-a-box leverage.
Hiring & recruitment
YouTube
COO compensation in the US: what to actually pay your second in command
Cameron Herold
October 15, 2023
Hiring & recruitment
9
Unit economics
5
Title inflation makes 'average COO salary' a meaningless number
Real mid-sized company COOs earn $300k–$450k, not $140k
Benchmark by company size, role scope, and state — not title
Productivity & habits
YouTube
Six morning habits for entrepreneurs using the SAVERS framework
Cameron Herold
October 11, 2023
Productivity & habits
10
Delegation
5
Six-step SAVERS acronym structures a high-leverage entrepreneur morning
Daily scribing is the habit that makes all other habits stick
Growing your team's confidence scales the company faster than self-improvement alone
Leadership, AI adoption, and community for CEOs and COOs
Cameron Herold
October 8, 2023
Management
8
AI strategy & adoption
7
Vision & mission
6
The only employee whose job is at risk ignores AI entirely.
Mastermind communities work because your brain mimics the people around you.
Delegate everything except your unique ability — your team prefers it.
Why titles matter and how to flip the org chart
Cameron Herold
October 4, 2023
Management
9
Culture building
6
Titles aren't the problem — top-down authority is.
Flip the org chart so leaders serve beneath their teams.
Hierarchy helps when leaders remove obstacles instead of issuing orders.
Four leadership styles every CEO needs to master
Cameron Herold
October 2, 2023
Adapt your style task-by-task, not person-by-person.
Micromanaging experts is patronising; delegating to novices is negligent.
Skill and confidence on a specific task determine which style to use.
Hiring & recruitment
YouTube
When COO is the right title — and when it isn't
Cameron Herold
October 1, 2023
Hiring & recruitment
9
Management
6
Five factors determine whether COO is the right title
Someone needing daily direction is a director, not a COO
A real COO operates independently and brings strategic depth
Hiring & recruitment
YouTube
Internal vs external COO: how to decide which is right
Cameron Herold
September 27, 2023
Hiring & recruitment
9
Management
5
Write the scorecard before you pick the candidate, not after.
COO success is about people leadership, not functional expertise.
Promoting a top performer without the right skills harms everyone.
How CEOs and entrepreneurs get the most out of mastermind communities
Cameron Herold
September 24, 2023
Networking
9
Identity & self-belief
7
Show up to contribute first — givers extract the most from peer groups
Vulnerability from one member raises the trust level for everyone
Track contacts with a mentor list: group met, three strengths noted
Why CEOs must invest in their leadership team, not just themselves
Cameron Herold
September 22, 2023
Growing only your own skills while neglecting your team guarantees a losing company.
Your COO and managers need dedicated training, coaching, and peer communities too.
1-800-GOT-JUNK scaled by developing the whole leadership team, not just the CEO.
Long-term planning
YouTube
Strategic growth: acquisitions, AI adoption, and scaling decisions
Cameron Herold
September 20, 2023
Long-term planning
8
AI strategy & adoption
8
Hiring & recruitment
6
Acquiring competitors beats organic growth past a certain scale
Employees who refuse AI will be replaced by those who don't
Pay 80th-percentile or executives will leave — equity rarely compensates