Cameron Herold

About this creator

Cameron Herold is known for COO leadership frameworks, meeting discipline, and practical operating systems that help growing companies scale with more clarity and execution rigor.

Why they're in the library

Included for trusted guidance on COO leadership frameworks, meeting discipline, and practical operating systems that help growing companies scale with more clarity and execution rigor.

Showing 387 digests for Cameron Herold.

Hiring & recruitment

YouTube

How to hire a COO: recruiting, interviewing, and onboarding your second in command

Cameron Herold April 19, 2025


Hiring & recruitment 10
Management 6
  • Wrong COO hire costs 15x their annual salary — do the work upfront
  • Top candidates aren't looking; you have to poach them deliberately
  • TORC reference method separates A-players from those who run

Resilience & grit

YouTube

Why entrepreneurs must learn to fail repeatedly

Cameron Herold April 14, 2025


Resilience & grit 9
  • A-students struggle most with failure — they have zero practice.
  • Tenacity means dog-like drive to get around any obstacle.
  • 'No' is never final — just an obstacle you haven't pushed through yet.

Delegation

YouTube

Stop waiting for perfect: take the shot and build momentum

Cameron Herold April 12, 2025


Delegation 8
  • Perfectionism causes fewer shots taken, not better outcomes
  • A four-question filter lets managers decide without approval
  • Momentum compounds — inaction guarantees a 100% miss rate

Retention & loyalty

YouTube

Word of mouth growth through customer obsession and Net Promoter Score

Cameron Herold April 7, 2025


Retention & loyalty 8
Growth hacking 6
Community building 5
  • Zero marketing spend is possible when customers recruit for you
  • NPS above 85 is the threshold that drives genuine word of mouth
  • One follow-up question after NPS turns data into loyalty improvements

Motivation

YouTube

Your mindset, not the economy, determines business growth

Cameron Herold March 31, 2025


Motivation 8
Resilience & grit 6
  • Blaming the economy is itself what shrinks your business.
  • Trilions circulate even in recessions — the opportunity is there.
  • A 10-block marketing push turned around restaurants during the 2008 crisis.

Customer discovery

YouTube

When to listen to customers and when to ignore them

Cameron Herold March 29, 2025


Customer discovery 8
Customer experience 7
Objection handling 5
  • Absorbing customer complaints — even lies — keeps business energy positive
  • Individual feature requests complicate products without serving the full market
  • A leader's core job is to say no more often than yes

Goal setting

YouTube

Reverse engineering your future: a COO's visualisation technique

Cameron Herold March 24, 2025


Goal setting 9
Processes & SOPs 6
Delegation 5
  • Define 'finished' before you start, then work backwards to get there.
  • Delegation starts with visualising the outcome, not doing the work.
  • A shared $100M mental image delivered $106M at 1-800-GOT-JUNK.

Management

YouTube

What CEOs should actually do when the business runs itself

Cameron Herold March 22, 2025


Management 9
Processes & SOPs 7
Content marketing 6
  • Your real job is thinking 4–10 years out, not solving today's problems.
  • Care more about employees' dreams than the business — they'll go through walls for you.
  • Bonuses de-motivate A players; replace them with fair pay and real vacation.

Growth hacking

YouTube

Target fewer customers better to grow faster

Cameron Herold March 17, 2025


Growth hacking 9
Prospecting & outreach 8
PR & media 7
  • A, B, C leads waste time — only chase customers who close fast.
  • Targets need 27+ impressions; your team is sick of marketing they've barely seen.
  • Five story templates generated 5,200 press placements at 1-800-GOT-JUNK.

Management

YouTube

Leadership skills that transcend technology and trends

Cameron Herold March 15, 2025


Management 9
Hiring & recruitment 6
Processes & SOPs 5
  • 13 leadership skills every employee should be trained and certified in
  • One skill per quarter beats cramming; certifications unlock promotions
  • Situational leadership: match your style to each person's skill and commitment

Delegation

YouTube

How COOs stay aligned, delegate well, and grow their organisations

Cameron Herold March 10, 2025


Delegation 9
Outsourcing & delegation 7
Management 6
  • Present disagreements to be heard, not to win.
  • Set time and money ceilings on every delegation — or scope explodes.
  • A fully delegated plate creates space for higher-leverage, strategic work.

AI tools & automation

YouTube

Using AI and lean hiring to grow profit without chasing revenue

Cameron Herold March 8, 2025


AI tools & automation 8
Unit economics 8
Management 7
  • Cutting COGS 10% can triple net profit at the same revenue
  • Employees using AI will replace those who don't — start daily demos
  • Offshore A-players cost 65% less and outperform larger local teams

Hiring & recruitment

YouTube

When to hire a COO — and cheaper alternatives first

Cameron Herold March 3, 2025


Hiring & recruitment 9
Outsourcing & delegation 7
  • Most CEOs need an EA or functional head, not a COO
  • Fractional COOs let small businesses scale without full-time cost
  • A COO hire must return 2–4x salary or it's not worth it

Identity & self-belief

YouTube

ADHD as entrepreneurial superpower: reframing attention differences

Cameron Herold March 1, 2025


Identity & self-belief 9
Productivity & habits 8
  • Wide-angle attention is exactly what running a business requires
  • School's confidence damage outlasts any actual skill deficit
  • Pomodoro sprints and priority lists turn scattered focus into output

Hiring & recruitment

YouTube

When and why to hire a COO: a practical guide for CEOs

Cameron Herold February 24, 2025


Hiring & recruitment 9
Identity & self-belief 6
Long-term planning 5
  • Self-knowledge about energy-draining tasks drives the right COO hire.
  • The CEO's real job is projecting energy — not running operations.
  • A good COO is also a trusted partner in an inherently lonely role.

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