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Why selling courses is a worse business than you think
Executive overview
Courses can generate impressive revenue, but the customers buying them could pay far more for a higher-value service. The opportunity cost is the real problem: if someone will spend $997 on a course, they'd likely spend multiples of that on consulting, software, or services.
Give away courses for free. Use them to build goodwill. Make money from something bigger.
The core insight: your course audience is your best sales lead for a much higher-margin product.
The course economics look good until you compare them
- Neil's course business peaked near $600k/month with 60–80% profit margins
- Consistent $300–500k/month was achievable without major effort
- The business model still felt wrong once they saw the alternative
Why courses are the wrong product
- A buyer willing to spend $100–$1,000 on a course is signalling demand for something more valuable
- Neil replaced course revenue with consulting clients spending $10M+
- Course buyers were the same people who could have paid for marketing services
- Google analogy: selling ad spots beats selling services; HubSpot gives content free and charges for recurring software
Goodwill compounds; premature monetisation kills it
- Creating content builds goodwill over time — but extracting too early stops that compounding
- Neil sold a $97 course bundled with a free 30-minute call; ROI didn't hold up
- Removing the call offer had zero impact on conversions — the call was unnecessary friction
- The play: give courses away free, earn trust, convert to a bigger-ticket product
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