Using core values to diagnose and solve team problems

Executive overview

Most team problems stem from misalignment with a core value, not personality clashes. Identifying which value is missing turns a vague interpersonal issue into a concrete, solvable gap.

Attack the problem, not the person — then name the misaligned value.

Applying core values in practice

• Onboard every new team member with a walkthrough of core values, including stories and context.
• When a problem arises, ask: which core value is misaligned?
• "Own it" — missed deadlines signal a lack of personal accountability.
• "We over me" — self-serving behaviour signals a team-first culture gap.
• Use "team member" instead of "employee" to reinforce collective identity.
• This framework makes problem-solving fast and depersonalised.