How an EOS Implementer accelerated one company's growth

Executive overview

The CEO of Hummingbird recounts how her company urgently sourced an EOS Implementer after sending a team member to an EOS conference with a single task: find the right person. Within 30 days of that conference, Shay — the Implementer they chose — was running the company's first EOS session. The relationship proved transformational: Shay acted as a challenger, cheerleader, and guide who asked the hard questions the leadership team needed to face.

A great EOS Implementer is not just a facilitator — they become an indispensable partner in a company's growth.

Finding the right implementer

• Team was sent to an EOS conference with the specific brief to find an Implementer.
• The conference was discovered only one week before it took place; attendance was a last-minute decision.
• Shay was identified through a workshop she ran at the conference.
• A team member approached her directly at the end of the session and committed on the spot.
• Shay was in Atlanta running the company's first EOS session fewer than 30 days later.

Impact of working with an implementer

• Shay served as the company's "biggest cheerleader," providing consistent encouragement and accountability.
• She challenged leadership by asking the tough questions that internal voices often avoid.
• Her guidance was considered vital to the company's growth and development.
• Leadership believes they would not have reached their current stage without her involvement.
• She provided the launchpad that set the company firmly on the EOS path.