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Seven-touch email sequence to revive ghosted leads
Executive overview
Most businesses chase new leads when the real opportunity is in the ones they already have. Ghosted prospects usually forgot — they didn't reject you. A short, structured sequence of seven messages can restart dead conversations without pressure or desperation.
Authenticity and timing beat volume: a small sequence done right outperforms blasting new leads.
The seven-touch wake-up call sequence
- Day 1 — Still relevant: One short question: "Are you still working on [problem]?" Under 20 words. No pitch, no agenda. Reopen the loop.
- Day 3 — Quick win: Share a tip, tool, or resource they can use in under five minutes. Don't link to your offer — just deliver value.
- Day 5 — Humorous check-in: Break the robotic follow-up pattern with something that makes them smile. Example: "Everything okay? You didn't get eaten by wolves, did you?" This single email revived a $50K deal dead for six months.
- Day 7 — Personal video or voice message: Record a 20–30 second selfie video from your phone. Raw beats polished. Send as SMS if you have their number; embed a screenshot in email if not.
- Day 9 — Content hook: Share a relevant article, podcast, or insight — doesn't have to be yours. Add a personal note tying it to their specific situation.
- Day 11 — Soft offer: Invite them to a free webinar, Q&A, or private training. Frame it as an exclusive gift, not a pitch. Signals you have other clients and don't need them.
- Day 14 — Final nudge: Get direct but keep it short. "If you're still interested in solving [problem], let's get it done this week. What do you say?"
What happens after touch seven
- They re-engage and buy (or buy later).
- They opt out — saves you time, keeps your list clean.
- They stay silent — the door stays open because you were helpful and non-pushy. Run the sequence again.
How to deploy it
- Start with 50–100 dead leads.
- Send manually at first to feel the responses before automating.
- Once it works, automate so the pipeline never flatlines again.
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