Hire an EA before a COO: audit your time first

Executive overview

CEOs overwhelmed by workload often jump to hiring a second-in-command. Most of that workload is low-skill admin that an executive assistant can handle for a fraction of the cost.

Do an activity inventory: list everything on your plate and assign an effective hourly rate to each task. Delegate the cheap work first.

Hiring a COO to do $15/hour tasks is the wrong sequence — get an EA first.

The activity inventory

  • List every task on your plate and estimate its effective hourly rate
  • Low-skill tasks belong with an EA, not a COO or VP of Operations
  • AI and automation can absorb routine workflows before any hire is needed
  • If you don't have an EA, you are one

Reading the signals for when you need a second-in-command

  • Your intuition that you're missing strategic opportunities is likely correct
  • Poll your management team: three strengths, three weaknesses, three opportunities, three threats — about you as CEO
  • If you have 30 goals and can realistically hit five, and you're the bottleneck, that's a red flag
  • Hire an EA first; only then consider a director/VP of operations or COO

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