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How to start a SaaS company: market first, then go-to-market, then product
Executive overview
Most founders build first and sell later — and waste months on products nobody wants. The right sequence is market, then go-to-market, then product.
Define an urgent, important problem for a specific market. Build a small audience around that problem, collect a mailing list, and have real conversations before writing a line of code. Only then build — and start selling immediately, even before the product is ready.
The core insight: distribution and market understanding must come before product, not after.
Principle 1: start with market
- Identify a specific market segment, not a broad category
- Define the urgent and important problem you're solving for that segment
- Map existing competitors to understand where you can differentiate
- SaaS is crowded — "nice to have" products don't survive; solve a real, pressing problem
Principle 2: build a v0 go-to-market before building product
- Create content and build an audience targeted at your specific market
- Offer a lead magnet tied to the problem — drives sign-ups and tests if people care
- Build a mailing list of potential buyers before writing code
- Have real conversations: what have they tried, what do they hate, what would they pay for
- This validates your thesis and shapes exactly what to build
Principle 3: build product — and sell it immediately
- By the time you build, you have a validated thesis and a list of people to sell to
- Start selling as early as possible — even with a rough, incomplete product
- Early buyers confirm you're solving an urgent problem
- Polite non-buyers give you the real signal: what's missing and what to prioritise
- Iterate on messaging and features based on what actual sales conversations reveal
Bonus: front-load demo and pricing thinking
- Think early about how you'll demo the product — even wireframes can be demoed
- Decide on a pricing range before you're comfortable doing so
- Pricing shapes product decisions, market positioning, and go-to-market strategy
- Front-loading both saves significant time and sharpens the overall build
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